Battlefront Widget-y goodness
January 12th, 2009 § Leave a Comment
We’ve recently launched some rather lovely widgets for our Battlefront project. You can embed a widget for any campaign you want to support, such as the marvellous Alexander Rose above. We’re also experimenting with widgets on another project, where we’re experimenting with using them on Myspace and Bebo. Alter Ego gives you tools tocreate badges about different aspects of your personality, whilst Dictum asks you questions about your opinions and morality.
I’m interested how these will propogate, or not. The Battlefront widget has already generated over 17,000 views, despite just a handful of installations (its only been up a week or so).
Tiny Vernacular Futures
November 11th, 2008 § 1 Comment
Sometimes, a random web session throws up a series of coincidences, like three cherries on a fruit machine. Today, three interesting takes on futures pinged the radar. First was Matt Jones’ giddy notes on attending a Ken Adam talk at the V&A, projecting a line from Adam’s high-modernist volcanic dens for Bond Villains, via Dan Hill’s visualisations of wifi architectures to Google’s plans for floating data centres cooled by the ocean. Then, I caught up with Jane McGonical’s Superstructs, a collaborative scenario-writing game led by The Institute For The Future. Finally, Russell Davies proposes taking a middle-england model village and hacking it to create a collaborative vision of the future.
These ideas describe a range of scenario styles, from the lone creative vision of Ken Adams to the crowdsourced noise of Superstructs. Of the three, I find Davies’ vernacular model-village future the most intriguing. The vernacular is something that is often missed in futures work – we find it easier to believe the extremes of the modernist utopia or chaotic dystopia. Future studies deal in the grand statements of imaginary architectures, or the disruptive wake of Big Historical Moments like an earthquake or oil shock. You rarely see ideas about how something as mundane and unexciting as a suburban house or village shop will look in 100 years time.
Yet, the vernacular is both the wake of detritus that is tidied up to make history, and the tiny atoms of our potential futures. Vernacular architectures are local solutions to local problems; evolutionary rather than revolutionary. Vernacular photographs are the opposite of photo-journalism – statements of identity rather than history, created to be passed down through future generations, rather than looked up in libraries.
What would a vernacular future look like? I think it would be a link in a chain, rather than a break. The shop in Russell Davies’ model village would have leaflets offering deals on future comms networks alongside tinted colour postcards of the local area. Our Post Office sells scraperboard craft sets similar to the ones I played with in the 70s alongside inkjet cartridges and MP3 keychains. The local shopping st includes an (excellent) tradtional family butcher and a grocery-cum-wifi-cafe-cum-money-transfer shop. The wall edging our kids’ nursery playground has the faint ghost of a pre-war shop sign painted directly on bricks next to an Adshel board rotating mobile phone adverts.
It might take a lone genius like Ken Adam to imagine the future, but, as I hope Russell Davies finds out, it take a village to build it.
Matthew Postgate appointed as Controller of BBC R&I
October 29th, 2008 § 1 Comment
Jemima Kiss has broken the news that Matthew Postgate has taken up the new Controller of Research & Innovation role at BBC Future Media and Technology. This is fantastic news – Matt really understands the role that Research and Innovation plays at the BBC, has had lots of experience with the politics of the organisation and its stakeholders, and is a genuinely lovely bloke as well. He has the vision, intelligence, charisma and leadership skills that the R&I team need to truly influence the future of the BBC.
The last few years have been difficult for research & innovation at the BBC, as the traditional long-term standards and engineering work of the R&D team in Kingswood Warren has had to adapt to a world in which it is often outstripped by short-term web-based innovation. Meanwhile, it has had to react to calls for it to open up its platforms and research to support a wider UK innovation community. There has been a lot of work in the last 5 years to address these issues – some successful, some not – but its an unfinished process, and Matt will have to create a new innovation culture in the organisation.
I’m sure he’ll have a lot of people giving him advice, but as someone who worked in Innovation at the BBC for 5 years, I thought it was worthwhile writing down some thoughts. I appreciate that advice from ex-colleagues can often seem tainted by unfinished politics and unsettled debts, so I’ve focused on what’s possible in the future, rather than raking over old memories. Here’s five things that would be inspiring, intriguing, or even controversial for BBC R&I to do:
1 – Put BBC R&I in a national and global context
Just as the BBC internet strategy has changed from being about bbc.co.uk to being about the BBC on the internet (eg Youtube, Facebook, Myspace, et al) the R&I team need to see themselves not as a BBC team, but as part of a network of innovation in the UK and the world. This happens a lot at the level of individual people and projects, but all the targets and evaluation of the R&I team’s work at an organisational level focuses far too much on short-term value within the BBC. This might seem a reasonable way to justify investment in a time of budget cuts, but the best companies and talented individuals in the world right now evaluate themselves and their work against their peers, regardless of whether they work for the same company, a competitor, or somebody in a completely different market. The BBC should have the ambition to see its R&I talent as part of this peer group, and measure its success acoordingly.
2 – Make the 2012 Olympics a focus for innovation
Innovation thrives when it has a big, meaty challenge to aim at. The 2012 Olympics will be a landmark event for the BBC and digital media, as its the first Olympics where the host nation will have an entirely digital broadcast network (or at least, as near as dammit). I saw Ben Gallop, head of BBC Sport Interactive, present at a Westminster eForum conference on New Media opportunities for the Olympics, and he promised that, for the first time,, at any Olympics, the BBC will cover all 4,000 hours of sporting activity across the whole event. This is the kind of challenge that motivates, inspires and draws together teams of talented people. There should be at least half-a-dozen big, meaty Olypmic-based challenges that can raise the profile of BBC R&I within the organisation and the UK
3 – Give away one amazing thing every month
The BBC has dipped its toe in the water of open source, open collaboration and open licensing of content over the last few years, but these have been fringe projects that haven’t really had the impact that they intended. Bitter experience tells me that trying to change things in a systemic, strategic way is just too damned hard in an organisation as politically complex as the BBC. Better to try and do one amazing thing every month, rather than spending 3 years pushing one rock up a hill. Pick one BBC asset, research project, technology – whatever – and give it away for people to play with. And do this every month, without fail.
4 – Make money, or even better, make money for other people
This might be controversial, especially in the middle of a global financial crisis, but some of the work that BBC R&I does has commercial potential. There needs to be ways for this work to be licensed, spun out, experimented with and commercialised where this make sense, even if this is by other people than the BBC. This was always a massively political issue within BBC R&I, as many felt that having a commercial focus would drive research away from the BBC’s core goals. This is nonsense – letting researchers explore commercial partnerships, start-ups or other exploitation routes can help innovation get out the door more quickly than the BBC can manage itself. This will benefit the organisation by putting its own innovation products in the same commercial context as external suppliers, giving them the challenges and opportunities that the rest of the market deals with every day.
5 – Make R&I a virtual network of talent inside and outside the BBC
This is similar to the first point, but is more about individuals than organisations. The BBC has, over the years, attracted an incredible amout of talent to its new media and R&I teams. Many of them have gone on to be thought leaders in their fields, and have created some of the most innovative products on the web, sometimes even for the BBC itself. R&I should encourage conversations and collaboration with any talent, not just the people working for the BBC itself. There should be a revolving door of talent working for, with, alongside and sometimes against BBC teams. People tend to leave the BBC with a sense of rejection or resentment – this is partly because of the uncanny cultural influence that such an august institution has on you, and the feeling that you are either ‘in’ or ‘out’ of its circle. Far better to see the BBC as somewhere like Pixar - a once-in-a-lifetime creative community that you’ll feel part of for the rest of your life.
I left the BBC to join Channel 4, and have relished the opportunity to do some of the things i’ve mentioned above. It might seem counter-intuitive, as Channel 4 launches its own digital innovation project (led by another BBC New Media alumni), to be offering the BBC advice, but I’d love to see the UK’s two PSB organisations competing for the best ideas, talent and projects in the UK. Between the BBC and C4 there is a wealth of experience, talent and most importantly, resources. I’m sure that Matt will turn R&I into an incredibly exciting and fun place to be, and that we’ll all be keeping an eye on what the ‘competition’ is doing, and using this to drive our own ambitions for 4IP.
Casual games buck the crunch
October 28th, 2008 § Leave a Comment
Mike Butcher reports on TechCrunch UK that Playfish has rasied $17m in a second round of funding. In any climate, that would be a phenomenal 2nd round, but in the current financial situation, its absolutely extraordinary. It demonstrates how important gaming is to the next wave of innovation on the web. Forget the semantic web – its gaming that will lead the innovation of new interaction models, engagement and monetisation. Especially with stats like these:
“Playfish now has over 10 million monthly active users on Facebook (around 1.5 million daily) and two billion monthly minutes of play time in under a year.”
That last stat is astonishing. If I interpret it correctly (2bn minutes of play by users per month) then that is one *heck* of a lot of attention – comparable to the attention garnered by a broadcast TV channel. If that is still growing, and they can turn that attention into cash, then $17m will quickly look like a very cheap investment.
Talk about ‘Six Spaces of Social Media’ at Thinking Digital
October 22nd, 2008 § 1 Comment
ITConversations has posted the audio from a talk I gave at this year’s Thinking Digital conference in Gateshead earlier this year. The talk expands on the themes in my ‘Six Spaces of Social Media‘ post, and starts to open this up into an argument about how the public realm doesn’t exist as a single space anymore, and we need to rethink our political and social language about private and public space, particularly when we are designing policy or projects for these spaces.
I’ve given variants of this talk a few times this year, and feel that there’s something missing in the argument that I can’t quite put my finger on yet. I think the end of the 20th century concept of the public realm is something that we need to address more directly at the level of policy – at the moment, its mainly being discussed in terms of technology or secondary social effects. I’m more interested in interrogating how we use the word ‘public’ in political and social contexts, and suggesting that it no longer means what it did to many people who are the subjects of policy.
As we live in a world currently having to re-engineer its core economic and political philosophies after boundaries between ‘public’ and ‘private’ were catastrophically obscured, I think we need a more nuanced vocabulary to replace the traditional private/public binary opposition, as this has elided into series of nuanced, dynamic spaces along a line from personal to social. I’m not politically well-read enough to articulate this in terms of hard politics, but I’m trying to take the issues that broadcasters are facing in redefining ‘public value’ media in a digital world as an analogy for broader issues we will have around redefining the ‘public’
Also, listening to this again, the joke I make about being ‘unfortunately’ a Spurs fan has, sadly, only got funnier…
Seedcamp
September 15th, 2008 § Leave a Comment
I’m at Seedcamp this wednesday, helping out as a mentor for the 22 very interesting start-ups that Saul Klein and his team have assembled for the week-long workshop. I couldn’t attend Seedcamp last year, but I’m really excited about the event, and getting to meet the companies involved.
There’s something about events like this, and social innovation camp, and the Innovation Labs at the BBC, that gets me buzzing with ideas again. Its the creative energy given off by teams of focused, driven people who are offered a small window in which to forget everything else and just worry away at an idea until it works. Or doesn’t. In which case, better to spend a week finding that out than months or years.
Despite the latent competition in these events, the sense of collaboration is always stronger, as the the focus of the camp/lab format makes everyone feel like they’re sharing the experience together. As a commissioner, they’re incredible opportunities to have a long dialogue with potential suppliers about ideas, rather than just an hour-long pressured pitch meeting in a stuffy office room. Whether you’re a commissioner at a broadcaster, or a VC looking to invest, the intimacy of an extended camp/lab helps you build a relationship with a potential project team, and tells you more than any slide deck or investors pack could. Not least whether the team actually gets on – we had a couple of teams at the BBC Labs fall-out spectacularly during the week, which is very handy to know *before* you give them the money.
I worked out that in 2007, with the Innovation Labs and getting the slate together for the C4 Education projects, I must have seen over 1,200 ideas or pitches. Without Labs, Hackday, Social Innovation Camp and Seedcamp, it would be a lot harder to get to see the best ideas across the many different pools of digital talent in the UK. If it wasn’t for last year’s Seedcamp (and a fortuitous meeting with Paul Miller at No 10) i wouldn’t have seen, and invested in, School Of Everything, for example. Hopefully, 4IP can support and extend this informal network of events, and come up with some new events to fill the gaps.
Battlefront in the Telegraph today
September 13th, 2008 § Leave a Comment
I’ve written an article for the Telegraph’s Digital Life today about Battlefront, one of the many cross platform projects we’re doing at Channel 4. Here’s the article text:
Earlier this year, Clay Shirky, the renowned social media commentator and author, was interviewed at the Institute of Contemporary Arts by Brian Eno. The discussion was followed by a question and answer session. One teenage blogger asked how the digital age had changed the way we lived. She was a child of the digital revolution, she explained, and could barely recall the world without the internet.
Shirky’s reponse was telling. He said that the biggest shift in the past five to 10 years was not the explosion of choice – the mushrooming of TV channels, online content and mobile services. Instead, the most radical change was the democratisation of discourse. Before social media, if you wanted to speak in public, you needed permission. If you were a musician, you needed the resources of a record label to promote and distribute your music; if you were a film-maker, you needed a Hollywood studio or TV channel to take a risk on your artistic vision; even if you just had an opinion you wanted to share, you had to get the attention of a newspaper, magazine or book publisher to make that opinion public.
Nowadays, he noted, anyone with a laptop and broadband connection can share their opinions, rants, private thoughts and creative work with a global public audience. This doesn’t mean that all this new content gets equal attention – most is viewed by a few people and ignored by millions – but it’s still a radical shift.
Of course, this change raises new problems and questions – when anyone can voice their opinions, how do you get noticed? If you’re passionate about your message and want to change the world, how can you use the web to reach others who are as passionate as you?
That’s what Channel 4 is exploring. This week, the education team launched a new project, Battlefront, to find out how 20 teenagers in the UK are using the web to campaign about issues affecting their lives. The project works on many levels – there is a main website that aggregates all the campaigns and their progress; a site on Bebo that lets the audience become part of the campaigns and connect with the campaigners; and two five-part TV series that will run on Channel 4 in autumn 2008 and at the end of the project in 2009.
The project demonstrates how social media technologies can be used for good – connecting people who want to share information and change their lives. Social networks offer incredible opportunities for teenagers to share their experiences, talk to peers, and learn from others who have faced the same problems.
This is the single most valuable thing about the web – it connects people who need information with others who already have it. In the case of Battlefront, our campaigners will be part of a large community who are already commenting on their campaigns, offering advice and getting involved. We’ve also recruited a community of mentors, from leading lawyers, designers and social entrepreneurs to experienced campaigners, viral marketers and professional trouble-makers.
Over the next nine months, we’ll follow the teenagers as they develop their campaigns on the web, finding out how to get attention, how to build a community, and how to turn that community into real change. Will Manpreet Darroch succeed in helping to reduce the number of young people killed in road accidents? How quickly can Alexander Rose’s campaign to stop gun and knife crime gather momentum? Can Rachey Betty persuade the Government to increase the minimum wage for under-18s, and raise awareness of how much young people contribute to the workforce? Will James Mummery succeed in his quest to reduce the waste generated by the careless disposal of free newspapers? Can Aimee Nathan encourage us all to start drinking from reusable coffee cups and maybe get a cheaper cup of coffee into the bargain, and how many of us will Tom Robbins encourage to do thoughtful things for other people, by carrying out random acts of kindness?
The legacy of Battlefront will not only be the outcomes of the individual campaigns – it will also be an online database of tips, hints and tricks for future campaigners. This is the other great thing about the web – it creates a permanent record of shared experience, from the conversations of many, not the opinions of a few.
Perhaps, as Clay Shirky suggested, we should rethink our assumption that social media is a threat, and recognise it as a truly liberating opportunity for the next generation to find their own voice, in their own space, and on their own terms.
Blogging about Clay Shirky at 4IP
August 29th, 2008 § Leave a Comment
Over at the 4iP site, a few of us that have been involved in setting up the project have been posting blogs about creativity, innovation, public media and other 4iP related issues. My first post was a commentary on Clay Shirky’s FutureView keynote at the Edinburgh TV festival (disclosure: I produced his session).
Silicon Swings and Silicon Roundabouts
July 30th, 2008 § Leave a Comment
Mike Butcher of Techcrunch has posted a rallying cry to create a ‘TechHub’ in London, based on the model of the Dublin Digital Hub. He’s looking for the same kind of serendipty and collegiate collaboration that you see in clusters like Silicon Valley. But in comments, there is a debate about whether these clusters are the result of physical proximity, or something more cultural and complex.
I have some personal experience of this, as I inadvertently ended up running a media centre in Yorkshire for a few years in the late 90s. We provided many of the services that Mike is asking for – a mixed ecology of entrepreneurs, artists, etc; discounted serviced office space; even a cafe. Obviously Huddersfield isn’t Shoreditch, but I think there’s some things we learnt that might be useful to Mike’s campaign.
My first instinct would be to say that the idea of tech-hubs and media centres has been around for at least 15 years in the UK’s creative industry sector, and almost every region (except, strangely, London) has their own version. Secondly, I’d question whether something as complex as establishing and running a physical office complex can be crowdsourced as easily as a logo or barcamp event, but actually, Tara Hunt’s Citizen Space seems to be doing well, and might be a good model. But rather than point out that the idea is not a new one, or shoot it down in flames, I thought I’d look at the idea from three perspectives – the people who might need a Tech-Hub, the people who might run it, and the people who might fund it. In my experience, its the overlaps and (more importantly) the differences between the needs of these three groups that most schemes like this don’t plan for, and find difficult to accommodate.
People who might use a Tech-Hub…
Want cheap office space that’s also cool and funky
Start ups, obviously want the cheapest place to park themselves. We used to subsidise the first 6 months rental, and offer schemes for recent graduates starting their first company. But sometimes even this isn’t cheap enough, so they also…
Want flexibility
Start-ups want to cut deals to share space with friends, or visiting geeks, or anyone in fact who might give them money. Then if they get funding, they want to grow, fast, and start making the space look like a proper office. They also want to be able to grow or quit at very short notice.
Want to roll their own IT solutions
They want to choose their own ISP, hosting, comms solutions, etc. They want to be in total control, as this is their business, and the flexibility to bring whatever services they need into the building.
Want a cool, social environment
They want to meet other people like them in the shared spaces, and a cafe or bar that is relaxed enough to hang out in, but smart enough to host meetings with potential clients
Want 24 hour access, and good transport links
They want the place to be 100% secure, but also to be able to come and go when they please. They also want the local transport connections to be good, or to be able to reserve parking on site.
People running a Tech Hub…
To minimise capital investment
Kitting out a building is *expensive*. Even if you do it on the cheap, building regulations still count, and it costs a lot to bring the space up to regs in order to lease it to clients.
To maximise occupancy
Empty offices cost money, so at some point you’ll have to weight up whether to preserve the eclectic startup culture, or let any old company in. Would an accountancy fit with the Tech Hub culture? Or a solicitors? Or do you only want cool web 2.0 startups?
To minimise risk
Long leases and tied-in contracts will secure you the core funding you need to run the building every financial year, which is essential when you’re fixed costs (rates, interest, staff wages, etc) are constant and mostly in year-long cycles. Unfortunately, most businesses want to negotiate the shortest possible notice period…
To consolidate and resell services
Outside of office rentals, most workspaces make their main profit on buying in core services (comms, etc) in bulk and reselling to their clients. In fact, its preferable to have a lock-in, so that clients can only use your comms solutions in their offices. This tends to be fine for clerical and general business companies, but causes no end of problems with tech/media companies.
To outsource risky ventures like cafes and cultural events
Running a cafe or restaurant is a completely different business, so its preferable to outsource it rather than run it yourself. And finding somebody who is willing to do this, experienced, and suits your culture is bloody impossible, trust me. As for making the space vibrant and full of events – this is not impossible, especially if you’ve got creative businesses in the building, but don’t under-estimate the amount of work and money it takes to co-ordinate.
People who might want to fund Tech Hubs…
Want a clear business plan
Even RDAs and other public funders need to know that the investment is sustainable. This will be high-risk venture, as its based on high-risk clients.
Want to see an experienced management team
Just like VCs, public funders want a team who have done this kind of thing before, and know about regulations, Health and Safety, etc as well as the experience to know what works and what doesn’t. Most people with experience in this sector now work in the commercial office sector (REGUS, etc) which is very different from the kind of culture/commerce mix that Mike is proposing with Tech Hub.
Want to guarantee certain outputs every year
Public funding is output-driven – its created to achieve pre-agreed goals and targets, such as new business creation, jobs created, GDP increase, etc. The Tech Hub will have to understand how these are measured, and make sure that the business plan can reach these targets, or risk having funding pulled before the project is established.
Want ownership, credit or even representation
Depending on the amount of public sector funding, the funders will require equity stakes, branding opportunities, or even board membership. The last can be very problematic, depending on how good the funder’s suggested board members are. At the Media Centre, it took us years to clear out the Council-Elected board and replace them with people who actually knew how to run a business.
So – these are kind of things that aren’t immediately obvious when you go and visit a Tech-Hub, but these issues, and the conflicts between them, will inevitably be the key factors in it being successful. And these are just the most immediate loigistical issues that come to mind, and most of them are actually pretty easy to solve if you have an experienced team, some understanding and helpful funders, and the time to plan well.
The harder thing to plan for is that elusive spark that turns an ordinary building or location into a hub of activity, innovation, collaboration and economic productivity. This has been a hot topic in cultural policy circles for the last 2/3 decades. The policy makers in Huddersfield were very influenced by Charles Landry’s work, in particular his book The Creative City. More recently, Richard Halkett’s , research and policy team at NESTA have been producing some fantastic reports, including studies of historical trends in regional innovation and creativity in the UK, and Innovation and Cities.
But of course, reading all of these doesn’t actually help you achieve the alchemical mix of people, money and innovation that makes places like Silicon Valley hum. Sometimes you just have to take the plunge, build it, and hope they will come.
I hope Mike’s idea gets more support, and even better if something concrete happens as a result. I’d be happy to lend any spare brain-cycles I could to the cause. But the most important thing to remember is this – in an age of virtual companies and networked innovation, working in the real world is still as complicated, frustrating and inefficient as ever. And it takes more than a logo and funky cafe to solve these problems.
2Gether and Yeardot
July 1st, 2008 § Leave a Comment
Very excited about 2 things this week. First up is the 2Gether08 event, organised by Steve Moore and funded by C4. The event is aiming to linkup many of the social and digital innovation community in the UK, including AMEE, Interesting; and Social Innovation Camp.
There’s a fantastic line-up of speakers over the 2 days, including Umair Haque, Julian Baggini, Martha Lane-Fox, Matthew Taylor, Jane Jacobs, Euan Semple, and my favourite – Russell Davies, talking about ‘Interesting for Change’. Should be a really fun and mind-expanding 2 days. See you there?
Also this week, our YearDot project has properly launched. This is an ambitious online and TV project where we’ll be following 15 teens as they live ‘the first year of the rest of their lives’. Its aiming to see how living on the web is changing the way that teens make choices in their lives, and how networking, collaboration and search are affecting the difficult transitions that most teens as they leave home, school or college and have to make their own way in the big, wide world. Its been a fascinating process working with So Television and Holler as we’ve discussed how to get the approach and tone of this project right for the different spaces it will exist in. I think we’ve got it right for the launch, but one of the good things about the project is that we can be flexible throughout the year. I’d be very surprised if the project didn’t look vastly different by the end of the year. To find out and participate, here’s the main hub site, and our Myspace page.

